COVID-19 Information

Before entering this museum, please review the below conditions and assist us in maintaining the safety of our customers, staff and community.

  • Please do not enter this museum if you are feeling unwell with a cough, sore throat, shortness of breath or a fever.
  • Maintain a social distance of 1.5m at all times.
  • Please adhere to the maximum customer capacity limit signs at all times.
  • Use hand sanitiser before entering the museum and while inside.
  • Please use contactless payment (not cash) where possible.
  • Please sign the visitor book and provide contact details for potential contact tracing purposes.
  • Our museums are now using the Queensland Government’s ‘Check in QLD’ COVID-19 contact tracing app.  To pre-register you details please visit -



Extra precautions

We are committed to providing you with a safe environment that aligns with government guidelines.

  • Our staff will be pracitsing social distancing.
  • We encourage pre-bookings.
  • Hand sanitiser has been provided for the benefit of our teams and customers.
  • We are cleaning our museum and high touch surfaces with increased frequency. 

Maximum 50 Visitors

In line with social distancing requirements, we will be limiting the numbers of customers permitted in our museum at any one time. Please follow staff instructions if asked to wait when our museum is already at maximum capacity. 

For up to date information on COVID-19 from Queensland Health and the Australian Government’s Department of Health visit their websites.

If you suspect an infection after attending an event, please contact your doctor or 13HEALTH (13 43 25 84).

Story Bank Conditions of Entry COVID-19 PDF

Story Bank COVID Safe Video

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